Wholesome food, effortless mornings
Everything parents usually ask us, in plain language — no fine print to hunt through.
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Yes — 5 meals for ₹499, one meal a day, from the dishes you choose at sign-up. Change, skip or pause any day (skipped days aren't charged) until 6 PM the evening before. One-time offer for first-time families — please use all 5 meals within 14 days of your start date. After the trial, the choice is yours, and we'd love to keep serving your little one.
For first-time users, we need 3 working days to start your plan:
| You sign up on | Meals start |
|---|---|
| Monday | Thursday |
| Tuesday | Friday |
| Wednesday, Thursday or Friday | the following Monday |
| Saturday or Sunday | the following Tuesday |
If the start day is a holiday, meals start on the next school day. Need it sooner? Reach out to us for emergencies.
Every dish is mild and made for children — whole wheat and semolina. We avoid maida, artificial colours and processed sugar in our meals, though as everything is cooked in one shared kitchen we can't guarantee every ingredient is completely free of them. Seasoning stays simple: salt, black pepper and Italian herbs, with kid-friendly Indian spices, cooked in a little vegetable oil or pure desi ghee.
Yes, every dish is 100% vegetarian. We don't use even egg in any of our food.
Most dishes contain wheat and dairy (paneer, cheese or ghee), and mustard seeds are used in one dish — check the ingredients for each dish on our Menu page before you choose it. Everything is cooked in one shared kitchen, so we can't promise any dish is completely free of a particular allergen. If your little one has a serious or medically diagnosed allergy, write to support@tiffintots.com before you sign up — we'll tell you honestly what we can and can't do safely.
Yes. Our kitchen in Sector 50, Noida, is registered with FSSAI (Reg. No. 22726925001832).
Yes. Every meal is cooked fresh that morning and planned to be eaten at school lunchtime the same day — it arrives sealed in a leak-proof container. For the best taste, pack it into your little one's lunchbox soon after it arrives.
Well before the school rush — our delivery window is 6:00–7:00 AM.
Clean, food-grade, leak-proof containers, sealed at our kitchen — just tip the food into your little one's lunchbox. The containers are disposable, so there's nothing to return.
A defined safe place, or someone, needs to be there to receive the parcel. The rider takes a time-stamped photo as proof of delivery, and we let you know.
Yes — your mobile number is shared with your rider so they can call you if they can't find your address or have trouble delivering the parcel. It's used only on the day of delivery.
This rarely happens. If a meal is running late for reasons beyond our control — heavy rain, a vehicle breakdown — we'll message you straight away. If we miss a delivery, we'll credit the meal back to your Wallet.
Usually just a couple of minutes for the handover itself. In a gated society, our rider may need a few extra minutes the first time they enter that morning — signing in with security, confirming with a parent — but that's a one-time cost shared across every delivery in that building, not added again for each flat. An independent/standalone house usually has no such step, so it's typically quicker. Either way, we plan rider routes with this time built in, so it doesn't eat into your 6:00–7:00 AM window.
We deliver on all school days, Monday to Friday. We don't deliver on:
| Pack | Price | Per meal |
|---|---|---|
| 5 meals | ₹850 | ₹170 |
| 20 meals | ₹3,000 | ₹150 |
You can switch plans any time. The new plan starts from your next recharge.
Auto-renewal is on unless you turn it off, which you can do any time from Wallet. At 3 meals left, we'll tell you a renewal is coming; at 2 meals left, we'll renew your plan automatically. To stop a renewal, turn auto-renewal off before you reach your last 2 meals — turning it off after that applies from your next renewal, since the payment may already be in progress. If a payment doesn't go through, we'll let you know; your meals continue until your credits run out, then pause until you top up. Auto-renewal never applies to the trial pack.
Yes. All payments go through a secure checkout run by our payment partner — we never see or store your card or bank details. You can pay by UPI, debit or credit card, net banking or wallet.
Every pack you buy goes into your Wallet as meal credits: trial pack within 14 days of your start date, subscription packs within 90 days of purchase. Skip, pause or mark a vacation day before 6 PM the evening before, and no credit is used. We don't offer cash refunds — if something goes wrong with a delivery, write to support@tiffintots.com and we'll correct it.
Yes — change the meal, address or delivery window until 6 PM the evening before. You can also skip or pause a day. At 6 PM, our system locks the next day's meals and delivery routes; any change you make after that applies from the following day.
Mark those days as vacation or skipped in the Planner, any time before 6 PM the evening before. We won't cook a meal or use a credit for those days.
Yes — please create a separate account for each child using a different mobile number. Each child then has their own meals, plan and Wallet.
Yes, please do — you can rate and leave a comment in the app. Your feedback helps us improve.
We message you for locked meals, low balance, a missing address, and expiring credits — tune email/push preferences under Account. For anything else, write to support@tiffintots.com and we'll reply within one working day.
From Account → Manage account, you can pause your account (deliveries and messages stop) or delete it permanently. Deleting erases your profile, addresses, meal plans, wallet history, notifications, messages and reviews — unused meal credits are lost. We separately keep the underlying payment/order records as long as Indian accounting and tax law requires.
No deliveries on these days, in addition to weekends and the seasonal breaks above.